These Terms & Conditions govern your use of the crikex platform. Please read this document carefully before registering an account or placing any bet or wager. By accessing crikex, you confirm that you have read, understood, and agreed to these terms in full.
Last Updated: 1 January 2026. crikex reserves the right to amend these Terms & Conditions at any time. Continued use of the platform after any amendment constitutes acceptance of the revised terms. Players are encouraged to review this page periodically.
Welcome to crikex. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and crikex ("we", "us", "our", "the Platform"), the operator of the online casino and sports betting platform accessible at https://crikex.today ("the Website").
By accessing, registering on, or using any part of the crikex platform — including the live casino, cricket betting markets, slot games, payment services, promotional offers, or customer support — you represent that you have read these Terms in full and that you agree to be bound by them.
If you do not agree to any part of these Terms, you must not use the crikex platform. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. crikex is designed and operated for players located in Bangladesh. All monetary values and transaction limits referenced herein are denominated in Bangladeshi Taka (BDT, ৳) unless otherwise stated.
Important: crikex is strictly an adult platform. You must be 18 years of age or older to register, deposit, or participate in any game or bet on this platform. Any player found to be under the age of 18 will have their account closed immediately and all balances returned or forfeited in accordance with these Terms.
To create and maintain an account on crikex, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:
crikex reserves the right to request identity verification documents at any time to confirm eligibility. Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension or closure of your account.
Each player may hold only one (1) registered account on crikex. The creation of duplicate, multiple, or shared accounts is strictly prohibited. If we detect multiple accounts associated with the same individual — identified by matching personal details, device fingerprint, IP address, payment method, or any combination thereof — all accounts except the first registered may be closed and any associated balances may be forfeited.
You are required to provide accurate, complete, and up-to-date information during registration, including but not limited to your full legal name, date of birth, valid email address, phone number, and country of residence. crikex relies on this information for identity verification, payment processing, and responsible gaming purposes. Providing false, misleading, or incomplete registration information is a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. crikex will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You must notify our support team immediately at [email protected] if you suspect unauthorised access to or use of your account.
crikex operates a Know Your Customer ("KYC") process in accordance with responsible gaming and fraud prevention obligations. We may request copies of identity documents (national ID, passport, or birth certificate), proof of address (utility bill, bank statement), and proof of payment method at any time. Withdrawal requests may be held pending satisfactory completion of KYC verification. We aim to complete standard KYC reviews within 24–48 hours of receiving all required documents.
You may request the closure of your crikex account at any time by contacting our support team via live chat or at [email protected]. Any pending withdrawal requests at the time of closure will be processed in the normal course. Balances below the minimum withdrawal threshold at the time of closure may be forfeited at our discretion.
crikex currently supports the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, and Upay. We may add or remove supported payment methods at our discretion and will endeavour to provide reasonable notice of any such change on the platform.
The minimum deposit amount is ৳500. There is no maximum deposit limit, though individual transactions may be subject to limits imposed by your mobile financial service provider. Deposits made via bKash or Nagad are typically credited to your crikex wallet within sixty (60) seconds of a successful transaction confirmation. crikex does not charge a fee on standard deposit transactions; however, your payment provider may apply their own service charges.
The minimum withdrawal amount is ৳500. Withdrawal requests are processed to the same mobile wallet used for the most recent qualifying deposit. crikex targets a withdrawal processing time of one (1) to four (4) hours for verified accounts. Processing times may be longer during high-volume periods, public holidays in Bangladesh, or where additional verification is required.
crikex reserves the right to delay or withhold a withdrawal request pending satisfactory completion of identity verification, review of bonus wagering compliance, or investigation of suspected fraudulent or abusive activity. Any withdrawal of funds obtained through fraudulent means, system errors, or bonus abuse will be reversed and the relevant account may be closed.
All accounts on crikex are denominated in Bangladeshi Taka (BDT, ৳). crikex does not currently support multi-currency wallets. No currency conversion fees are applied on BDT transactions.
crikex does not accept deposits from third-party payment accounts. The name on your payment method must match the name on your registered crikex account. Transactions from unmatched accounts may be returned and the deposit declined.
crikex offers a range of promotional offers, welcome bonuses, reload bonuses, free bets, cashback deals, and VIP programme rewards to eligible players. All bonuses are subject to the specific terms stated at the point of offer, which supplement and are incorporated into these Terms.
crikex operates a tiered loyalty programme available to qualifying players. VIP status is assessed and awarded at the sole discretion of crikex. crikex reserves the right to revise, suspend, or terminate the VIP programme at any time and to reassign or revoke a player's VIP tier where that player's activity no longer meets the qualifying criteria or where these Terms have been breached.
All bets and wagers placed on crikex are subject to the specific rules of the relevant game or market, as published within the platform. In the event of any conflict between these general Terms and the rules of a specific game or market, the game or market-specific rules shall prevail with respect to the settlement of that bet or wager.
Sports betting markets on crikex — including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series, Test cricket), football, and other sports — are subject to our Sports Betting Rules. Bets are settled based on the official result as confirmed by the relevant governing body (e.g., ICC for cricket, FIFA for football). crikex reserves the right to void any bet placed on a market that was opened or settled in error, or where material information affecting the market was available to the player but not to crikex at the time of placement.
Live dealer games on crikex are provided by third-party game studios including Evolution Gaming, Ezugi, and Pragmatic Play Live. The rules of each live game are those published by the relevant studio and displayed within the game interface. crikex is not responsible for any interruption to a live game session caused by a loss of internet connectivity on the player's side. In the event of a disconnection that affects a live game round already in progress, the round will be settled in accordance with the studio's standard disconnection policy.
Slot and random number generator (RNG) games on crikex are provided by licensed third-party studios including Pragmatic Play, Microgaming, NetEnt, and Spribe. All RNG games use certified random number generation processes. Return-to-player (RTP) percentages for individual titles are available within each game's information panel.
In the event of a technical malfunction, system error, or communication failure that affects the outcome of a game round or bet, crikex reserves the right to void the affected round and return the relevant stake to the player's wallet. Winnings generated as a direct result of a confirmed technical malfunction will not be paid and will be removed from the player's balance. crikex will endeavour to resolve and communicate such situations as promptly as possible.
You agree to use the crikex platform only for lawful, personal, and recreational purposes. The following conduct is strictly prohibited and may result in immediate account suspension, permanent closure, forfeiture of balance, and reporting to relevant authorities where required:
crikex is committed to promoting safe and responsible gambling. We believe that gambling should be an enjoyable leisure activity and we take seriously our obligation to protect players who may be at risk of developing gambling-related problems.
If you are concerned about your gambling habits, we encourage you to visit our Responsible Gaming page or contact our support team at [email protected] at any time.
The collection, storage, and processing of your personal data by crikex is governed by our Privacy Policy, which is incorporated into these Terms by reference. By registering on the platform, you consent to the processing of your personal data as described in the Privacy Policy. We encourage you to review the Privacy Policy carefully before registering.
crikex implements industry-standard security measures, including 256-bit SSL/TLS encryption, to protect personal data transmitted between your device and our servers. We do not sell personal data to third parties. We may share data with our licensed game providers, payment processors, and fraud prevention partners to the extent necessary for the operation of the platform and in compliance with applicable data protection obligations.
To the fullest extent permitted by applicable law, crikex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the platform, whether based on contract, tort, negligence, strict liability, or any other legal theory.
crikex's total aggregate liability to any player for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player in the thirty (30) calendar days immediately preceding the event giving rise to the claim.
crikex does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. We reserve the right to suspend or discontinue any part of the platform for maintenance, upgrade, or regulatory compliance purposes without prior notice where emergency action is required.
crikex reserves the right to suspend or permanently terminate any player account at its sole discretion, including (but not limited to) where:
Where an account is terminated for reasons other than a breach of these Terms by the player, any verified balance remaining in the account at the time of closure will be returned to the player via their registered payment method within a reasonable timeframe. Where an account is terminated due to breach of these Terms, fraud, or bonus abuse, crikex reserves the right to forfeit the account balance in whole or in part.
crikex reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice to registered players via a platform notification or email to the registered address. The date of the most recent update is displayed at the top of this page. Your continued use of the crikex platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure as described in Section 3.4.
If you have any questions about these Terms & Conditions, wish to raise a complaint, or need to contact crikex for any reason related to your account, please reach out to our support team through the following channels:
In the event of a dispute regarding the settlement of a bet, a payment transaction, or any other matter, players are requested to first contact our support team, providing all relevant details. crikex will investigate the matter in good faith and provide a written response within five (5) business days. If you are not satisfied with the outcome, you may escalate the matter in accordance with our internal dispute resolution procedure, details of which are available from the support team on request.
These Terms & Conditions are written in English and the English text shall be the authoritative version for all purposes. Any translation is provided for convenience only and shall not be binding.
256-bit SSL encryption on every transaction. Strict KYC verification protects your account from unauthorised access and fraudulent activity at all times.
Deposits via bKash and Nagad credited in under 60 seconds. Withdrawals to your registered BDT wallet within one to four hours for fully verified accounts.
Every crikex bonus displays wagering requirements, minimum odds, eligible games, and expiry dates clearly — no hidden clauses, no small-print surprises.
Deposit limits, session reminders, reality checks, and self-exclusion are available to every player at no charge. 18+ strictly enforced across all activity.
One registered account per person, per household, per device. Duplicate accounts are detected and closed to maintain a fair environment for all players.
Our support team is available around the clock on Bangladesh Standard Time. Live chat, email, and dispute resolution — all handled by trained agents on first contact.
Now that you have reviewed the crikex Terms & Conditions, explore our games, check our FAQ for quick answers, or visit the Responsible Gaming page for self-management tools. 18+ only. Please play responsibly.
18+ only. Gambling involves risk. Please play responsibly. These Terms & Conditions apply to all use of the crikex platform.